Before entering the exhibition and event rooms, bulky objects of all kinds – such as umbrellas, cloaks, wet clothing, all types of backpacks including small ones, carrying frames, bags larger than DIN A4 (approx. 20x30x15 cm) as well as cameras, film equipment, etc. – must be handed in at the cloakroom or stowed in the lockers available for this purpose. In case of doubt, decisions are made by the supervisory staff. It is authorised to carry out bag and cloakroom checks (for drinks, food and weapons). Coats and jackets must be handed in or remain on the body. Clothing may not be worn over the arm in the exhibition area. Valuables, e.g. money, credit cards and jewellery, may not be handed in. Should there nevertheless be valuables contained in the items handed over for safekeeping, the company operating the cloakroom shall not be held liable. As a rule, prams are not allowed into the exhibition. In case of doubt, the supervisory staff decides. Should a pram be allowed into the exhibition, its storage space must be emptied. At the cloakroom, buggies are available for rent. For conservation, insurance and safety reasons, neither liquids nor food may be brought into the exhibition and event rooms and consumed there. Weapons (pocketknives, pepper spray, electric shock devices, etc.) may not be brought into the exhibition and event rooms, either. Storage is subject to a cloakroom fee of € 0.50 and includes all items belonging to one person: clothes, a bag or backpack, an umbrella, a camera, etc. Further respective cloakroom fees will be charged for items and clothing that can clearly be assigned to two or more different persons.
By handing over your clothing/luggage, you enter into the following agreement:
The cloakroom staff takes the pieces (as listed above) into storage for the opening times of the cloakroom against the issue of a paper receipt or cloakroom ticket. The stored items shall be handed over only upon the presentation of the paper receipt or cloakroom ticket to the person presenting it, without checking that person’s entitlement to receive the items. The storage period ends when the items are returned or, at the latest, when the cloakroom is closed. Any complaints must be reported to the cloakroom staff immediately after the receipt of the items. The company operating the cloakroom is liable for losses, mix-ups or damage to the items handed in and stored in accordance with the above conditions in the event of intent or gross negligence. For lost cloakroom tickets, a fee of € 5 is to be paid. When the density of visitors is high, the Bundeskunsthalle reserves the right to prohibit the carrying of any bags (including handbags of all sizes).
During the summer months and with low visitor traffic, the cloakroom is usually closed. Lockers are available in the foyer for luggage and other items.